RN – Manager of Client Services

Job Description
Reporting to the Physician Team Lead, the Manager of Client Services provides support to a Physician Advisor team and the team’s clients by: coordinating with the executive, implementation, account management and clinical support teams to ensure that the needs of new and existing clients are fulfilled; providing business development support, as needed; conducting regular analysis of team performance and delivering recommendations for process improvements; reviewing and editing client reports, compliance program letters, and other correspondences; and assists the Physician Team Lead in directing the activities of the team’s administrative assistant.

Details
The Manager of Client Services either works on-site at EHR’s headquarters location in suburban Philadelphia, PA in a full-time capacity or remotely in a part-time capacity (evenings and/or weekends). EHR offers extensive training, competitive compensation and benefits (if applicable based upon hours worked), excellent work/life balance and a dynamic team-oriented working environment.

Qualifications

• Strong clinical knowledge base
• Self-motivated and ability to work independently
• Computer proficient
• Strong communication, problem solving, and multi-tasking/prioritization skills
• Organized with strong attention to detail
• Current Registered Nurse licensure required
• 5+ years of clinical nursing experience required; 2+ years of case management or general management experience preferred
• BSN, case management certification and discharge planning experience preferred

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